Privacy Policy — Spotless Margin

Who we are

Spotless Margin ("we", "us") offers a free home cleaning price calculator and sells a digital template kit for small residential cleaning businesses. We are the party responsible for your personal information described here. Business name and address: [legal business name and address].

What we collect, and how

The calculator runs entirely in your browser. The numbers you type are not sent to us or stored by us.
Hosting (Cloudflare). This site is hosted on Cloudflare Pages. Cloudflare, like any host, processes technical data such as your IP address, browser type, and the pages requested, to deliver the site and keep it secure and reliable. See Cloudflare's privacy policy.
Purchases (Stripe). If you buy the kit, you pay on a page hosted by Stripe. Stripe collects your name, email address, billing address or country, and payment details. We never see or store your card details. We receive your name, email address, country, and order information (what you bought, the amount, tax, and the date). See Stripe's privacy policy.
Support email. You can write to [email protected]. We use Cloudflare Email Routing, which forwards messages sent to that address to our own inbox. We receive your email address and whatever you write to us.
No cookies or analytics from us. We do not set cookies or run analytics or tracking scripts on this site. Stripe's checkout page and Cloudflare may use their own cookies or similar technologies for security and payments, as described in their policies.

How we use information

To deliver your purchase and provide support for it.
To answer the messages you send us.
To keep records we are legally required to keep, such as sales and tax records.
To keep the site secure and working.

We do not sell personal information.

Sharing

We share personal information only with the service providers that help us run the site and sell the kit (Cloudflare for hosting and email forwarding, and Stripe for payments), or where the law requires it. Those providers have their own privacy policies, and some may process data in countries other than your own.

Your choices and rights

Depending on where you live, you may have rights over your personal information, such as the right to access, correct, or delete it, or to object to how it is used. This includes rights under laws such as the EU and UK GDPR, Canadian and Australian privacy law, and US state privacy laws. To make a request, email [email protected]. Some information, such as order records, we must keep even if you ask us to delete it.

Keeping information

We keep order records for as long as required by tax and accounting law, which can be up to 10 years. We keep support emails for as long as needed to help you and to handle any follow-up. After that, we delete them.

Children

This site is for business owners and is not directed at children.

Changes to this policy

We will update this page when how we handle information changes, for example if we add analytics or an email list, and change the "last updated" date above.

Contact

Questions about privacy: [email protected].